SME South Africa is a daily online Automatic client reminders, online bookings, and the SalonBridge App can all be used to streamline your day, and your business. Happy clients will tell their friends and colleagues about you which in turn will become new business. You can use this principal in many different ways. There’s one other type of property that deserves serious consideration when you’re looking for a place to set up shop. With no prospect of salons and barbers opening soon, black market haircuts are common in South Africa, anecdotal evidence suggests. Before starting any type of business, you need to have a plan in place for … Regardless of your salon’s type or pricing segment, you will see that: 1. It doesn’t cost any additional postage and you’ll be surprised at who could use what you’re offering. 977 likes. WRITE FOR US The business owner must make decisions regarding what he or she can take a risk on and what to pass on to the insurance company. Can you give me the same hairstyle as (name of celebrity)? Often these assistants are newly qualified hairdressers who are looking for experience in the industry, or apprentices who haven’t yet completed enough hours to become a fully qualified stylist. How Do I Start A Security Company In South Africa? This includes everything from styles created with a blow dryer, curling iron or hand scrunching to tried-and-true roller/dryer sets for the “mature” clientele. Many online publications offer valuable information on the requirements for starting a hair salon. You can buy an established salon from someone who is retiring from the business, has tired of the business, or has damaged the business and forced it into bankruptcy (all three happen every day). (This figure can be adjusted later as you accumulate financial data.) Hosting an event is a great way to gain “face time” with customers and prospects as well as to get your company name circulating and to get the information you need to build a database. Here are examples of the kinds of questions a prospective salon/spa customer might have: Don’t have a website? – Don’t become complacent. Your hair salon must look hygienic, it must look good. After all, your employees will be the front-line representatives of the business you have lovingly and painstakingly cobbled out of little more than some loans, some ingenuity and a lot of “shear” determination. Hair salons that are operated by small-business owners must ensure the safety of their employees and clients. There are many conditions and exclusions that are applied to business policies. One of the more challenging aspects of being a salon owner will be hiring and retaining good employees. 329 people follow this. While good overhead lighting is needed in treatment rooms both before and after services are rendered, it should be softly diffused. Skin exfoliation and hand/foot massage are often part of the manicure and pedicure processes. In South Africa hairstylists (cosmetologists) are at the heart of your salon staff. In an interview with … Then, once a week for three years, you go to hairdressing technical college learning theory and practical, then writing exams. There also should be a retail area that’s separate from the hair salon’s retail area (so customers aren’t confused or distracted by products that don’t relate to spa items). This requires you to learn how to shampoo, clean, sweep, etc, and you’ll soon learn how a hair salon functions. She advises that one never stop learning. You also work ahead (to take leave). The Hairdressing and Cosmetology Services Industry Education and Training Board (HCSIETB) has developed a six part modular training system, which is offered by most technical colleges, who have been accredited by the HCSIETB to provide quality training for both Afro and Caucasian hair. “It is estimated that the Caucasian salons could do a turnover of approximately R150 million per month on services only, we do not have the retail sales value available, although this could equate to some 10 to 30% of the services. The manager can handle myriad tasks like paperwork, record-keeping, employee scheduling and purchasing. Content in this guide. On passing the Board Exam, the Trade Test may be done. You will need to study the theory and practice of hairdressing in six modules covering such subjects as salon ethics and communication, introduction to skin and hair, etc. As a result, your profit also grows. When setting prices, you must consider the three factors that will influence your prices: labour and supplies, overhead, and profit. Your hair salon must look hygienic, it must look good. – Cupboards for each of your staff to use to store their products or brushes. – A salon will typically need to be kitted out with chairs, counter tops, wash basins, mirrors and cupboards. Professional Hair, Nails & Beauty Salon. This type of business arrangement most commonly occurs when a cosmetologist rents space from you (known as booth rental) but is responsible for everything from buying his or her own tools and supplies to paying taxes on earned income. At the very least you want to make sure that your personal liability is covered by some form of business insurance because you are offering a service to the public. If you need to find out about events, your local Chambers of Commerce will point you in the right direction. – Wash basins cost a lot of money. Is there a charge? You can open a franchise hair salon or spa, in which you pay money upfront for the privilege of opening that salon using someone else’s established name (which gives you an instant reputation) and its resources (like advertising campaigns). You don’t need to spend a fortune to market your small business, but you need to work out an affordable strategy. The South African Spa Association, Source: https://www.entrepreneurmag.co.za, For all official information and updates regarding COVID-19, visit the South African Department of Health’s website at www.SAcoronavirus.co.za, Unit 44, Millenium Business Park, Edison Way, Century City, Cape Town, 7441, Manicures (both traditional and French manicures). When she has too much on her plate, she asks her staff to take over some of her new clients. AHBEASA provides practical training on entrepreneurship, how to be an entrepreneur and to run a sustainable business through the department of labour. Here’s a rundown of the salon and spa employees you’re likely to need for the day-to-day functioning of your new business. The centre hosts a variety of amenities such as a hair salon, a bar, a law practice and more. However, if you’ve worked in or visited enough spas in the course of your career, or you have good visualization skills, you may already have a good idea of how you want your spa to look. The personal touch works wonders. Another important factor to consider when deciding which spa services you’ll offer is that many of them require a wet room. He or she will also oversee salon maintenance and handle facility management issues. If you decide to include spa services as part of your salon, then the overall layout of your salon should be created by a professional designer or an architect. In some cases haircare professionals are charging double what they did before lockdown – but others are asking much smaller markups. According to Salon Builder, in 2011 the hair salon and spa business is expected to make about $35 billion a year in services with another $7 billion in retail sales of professional hair and beauty products. So let’s say when you tally up all your labour and materials costs for the year, you arrive at a figure of R300 000. Finally, the treatment room should have its own sound system, on which relaxing music or nature’s sounds should be played. The decision to purchase insurance can be a tough one because many new businesses are on a tight budget. Generally speaking, packages should consist of at least one or two complementary services, or in the case of hydrotherapy treatments, one hydro service and up to two “dry” services. Currently my water and electricity costs for my shop is R1,600 a week. SAAHSP is the South African division of CIDESCO, an international non-profit organisation with headquarters in Zurich that is represented in 35 countries worldwide. The hairdressing industry is estimated to have contributed R24.8 billion in 2015 to South Africa’s GDP (translating to 0.62% of national GDP), and supported 185 415 domestic jobs that earned R15.99 billion in wages and income through its direct, indirect, and induced contributions, according to the same report. – To take leave, you have to save money. You can employ students to walk through the neighbourhood to drop flyers into to post boxes. Your own salary is included as a part of this cost. – A salon will typically need to be kitted out with chairs, counter tops, wash basins, mirrors and cupboards. You can find her on Twitter @melissa_nel. Although a beautician can provide many massage services, a massage therapist has a higher level of training and additional expertise. Ignoring this may cost you everything that you have worked for and earned. Create a Business Plan. You will determine your prices of your services also based on the area. Mistakes to avoid The good news is, a lot of the infrastructure you’ll need, including extra plumbing, special electrical outlets, and maybe even fixtures like salon stations and the reception desk may already be onsite and available for purchase with the building. Labour costs for salons include salary and benefits costs for both your stylist/spa staff and administrative people (including your manager, receptionist and other support staff). The numbers are probably in proportion to the general demographics of our country; 85% Afro to 15% Caucasian”, says Wille J Pietersen, President, Employers Organisation for Hairdressers, Cosmetology and Beauty (EOHCB). business content to enable SMMEs to This person should have the authority to act on your behalf in your absence long-term success. Students receive practical and theoretical training, and after graduation are offered placements in L’Oréal salons or help to open their own salon. Spas are usually divided into a series of rooms that are used as changing and showering facilities, treatment rooms, consultation rooms (for discussing treatment options and post-treatment care), and so on. No doubt because many of the services offered by salons simply cannot be duplicated at home – or at least not duplicated well. After all, when the economy is riding high, people are willing and able to spend money on more expensive salon services, services that can easily be done at home, and luxury spa services like full-body massage and body wraps. Typically, salons operate out of three types of establishments: Free-standing buildings, storefront properties and shopping centers like malls. The consultation room may also be used as an office when not in use by an aesthetician and a client, although we’ll assume you will have your main office in the salon area. Talk to a professional. Naturally, these should be the same products you sell in the retail area, and your stylists should be trained to discuss each product used with the client as a way to spur sales. Always make sure that the institution that you choose for your training has accreditation from the Board. This is the person who shampoos clients’ hair while the stylist is finishing up another client. Bedderson explains what resources you need to start your own hair salon and gives advice based on her experience. SalonBridge offers a number of reporting options and features that can make your day-to-day operations more efficient. From trendy hair salons to corner nail bars, this comprehensive guide will show you how to start the salon or day spa you’ve always dreamed of. So while it wasn’t so long ago that people wouldn’t even consider getting a haircut on Sunday, salon hours on Sunday are now a must (even if on an abbreviated schedule). You’re an employee, too, so you’re first on the list. Another important part of your salon development plan is the appropriate pricing of your services. Other equipment you may need include shampoo spray machines; facial bed, hair steaming … Connect one-on-one with {0} who will answer your question. Strategies that you can use are varied and before undertaking anything, decide who your target market is. To begin with, you must consider your hours of operation carefully so you can accommodate the maximum number of clients during the business day. Finally, special occasion hairstyling, for events like Matric dances and weddings, round out the typical hair services menu. Subscribe and stay in touch with the latest SME news, game changing tips and motivational stories. He or she may also fold towels, sweep up hair clippings and provide other general assistance around the shop. Page Transparency See More. Open Now. Adequate ventilation is also a must, as is hot and cold running water so aestheticians can mix dry products or dampen towels during treatment without leaving the room. In addition to greeting customers as they arrive, the receptionist answers the phone, books appointments, gives directions, cashes out customers and performs various other customer service duties like making coffee or even hanging up coats for clients. The independent contractor is a person who is not on your payroll but provides certain services in your salon, including hairstyling and manicuring. However, such locations may not be optimal if they’re in an urban area that doesn’t have much traffic in the evenings or on weekends. ... ( in a hair salon, im a hairstylist ) and the whole salon was asked to leave as they could no longer pay us. Get Directions According to the Economic Report: Economic Impact Analysis of the Hairdressing Industry (Services SETA, 2014) by the Department of Higher Education and Training, the haircare sub-sector is comprised of hairdressers, hairstylists and cosmetologists who offer services such as shampooing, cutting, colouring and styling hair. The largest of these, of course, should be your salon services area, which should take up about 50% of the floor space. Jones Str 15 (8,121.13 mi) Krugersdorp West, South Africa, 1739. Hair Salon in Krugersdorp West, Gauteng, South Africa. This person provides hair removal services and needs a credible qualification to practice this process. “We have a very large Afro section and a much smaller Caucasian sector. in all your outgoing post. If you’ve done your market research well so far, you already have some idea of the average income levels in your neighborhood. She enjoys blogging and taking part in Twitter chats. On the hair salon side, the most sought-after service is, of course, haircutting and styling. AHBEASA acts as both training provider and management partner to ensure that employers have a trouble-free learner ship experience. Starting a spa and salon business in SA; ... All fields are required. Opening a hair salon franchise typically requires $175,000-$1,000,000. In the U.S. alone, the salon industry is estimated to be worth $47.1 billion, and the market size is expected to increase by 1.5 percent in 2019. About 20% of the space should be allotted for retail/reception, 10% for the shampoo area, and the remaining 20% for storage and an employee break/lunch room area. Their ability and talent, as well as their attitudes and work ethic, will influence every aspect of the business, from client retention rate to the bottom line. Well-decorated private treatment rooms can communicate a feeling of soothing relaxation even on screen, while suggesting that a resort-style oasis of serene tranquillity is no more than a phone call away. SEE ALSO: The Secret Behind This Child Hair Care Franchise, Michelle Bedderson is a hair salon owner based in Johannesburg. A third option is to establish your own salon using your own money, your own ingenuity and your own optimism that hard work and talent will win out. This is one of the most skilled people on your spa staff. But if the surrounding community is peopled by young working families, you’ll have to forego the spa services (or offer no more than the bare minimum) and concentrate instead on basic haircutting and color services that are affordably priced. You’ll need four separate areas in your hair salon: Reception and retail, shampoo, cutting/service, and storage. The Hairdressing industry in South Africa is actually divided in to two mainstreams. But it was a good time to start a hair salon and day spa – and it still is today. news portal that provides strategic Current owner just manages the Salon and... More details » Financials: What has driven this demand has been the proliferation of two – income couples who manage the demands of raising a family while juggling careers and managing their own personal business. Texture services include permanent waves and anti-curl treatments. The employee/client restroom and your office also should be located in this area. Your website will be crucial to your marketing efforts and can be used for everything from posting your hours and driving directions to selling salon services. Morne Cronje, head of franchising at FNB Business, in a previous interview said that beauty salons and nail bars are industries that are cater predominantly for women, but that this is beginning to change. Next, you need to consider your overhead costs, which consist of all costs required to operate the business other than labour. Even though no two days tend to be alike for salon owners because the needs of their clients (not to mention their employees) vary so widely, there are certain tasks you can expect to perform on a regular basis. We’ve presented some useful resources here, but the list is by no means exhaustive. This cost is generally expressed as a price per hour and can vary depending on the amount of time it takes your employees to cut hair or perform other services. The Gift with purchase could be anything from facial serum, a salon voucher, to a mini fragrance oil. To find out more about the SAQA requirements for the National Certificate in … Canvas the area and establish what services other salons offer and see where you can add value or a service they haven’t considered. – Wash basins cost a lot of money. Community See All. The business plan should be a complete and detailed description of exactly how you intend to operate your proposed business. If you’re in an upscale area with larger homes occupied by people with more disposable income, you can price your services accordingly and even offer high-end spa services. Also, please note that all contact information was current and accurate at the time of publication. For instance, you may want to offer hydrotherapy in your new day spa. Attend networking events in your area as well. By design, Sunday and holiday hours often are the same as those of local retailers like malls and department stores. – Never stop learning. – A tumble dryer and washing machine to wash and dry the towels (some hair salons have this). I go to the laundromat – I don’t have space for those machines – also those machines can add to the cost of water and electricity. The Trade Test is the nationally recognised qualification for hairdressing. Like any business, you should have a good, solid business plan. This kind of advertising can be very helpful when you have a tight budget. (Cosmetologists are often the stylist of the salon help clients improve on or acquire a certain look with the right hairstyle and hair colouring, manicured nails and more). Starting a business requires capital. PRIVACY POLICY – Good ventilation is needed. To begin with, you’ll probably spend a lot of time on the telephone every day, helping to book appointments, ordering supplies, talking to salespeople, arranging for in-shop or offsite training, and so on. – The IQ Cutting Method course changed the way I cut hair. When … Separate treatment rooms are needed for wet and dry services. You’ll also have to make up work schedules (then juggle them to accommodate employees’ scheduled time off and personal needs), track receivables, monitor costs, dream up new advertising and marketing strategies, and possibly create daily or weekly specials that can be emailed to your regular customers to lure them in for additional services. Northcliff, Gauteng, South Africa Description: Opportunity to buy an established and profitable Hair Salon in prime position. Even if you decide not to offer hydro services when you first open, you should at least plan to include a wet room in your initial plans or you’ll always be limited to “dry” services – unless, of course, you move to new digs or expand your existing location. The plan should have a detailed marketing plan so that you have a clear understanding of the operations and goals of your business. What hair-care product lines do you carry? Obviously, you’ll want to locate it in an area that’s easily accessible by highway or main road, with plenty of traffic (both foot and the four-wheeled variety) and parking. You might also need to have special hours to accommodate special needs. So it might be a better idea to limit your spa services initially to massage (which doesn’t require as much equipment) and/or facials. If you’re an employer, salon owner, legal owner, rent-a-chair or employee in this industry, this website is for you. Invest most of your money on whatever you can learn. We will design a professional web page just for you where your clients can book online, view your location, see your services, and read about your salon or spa! The change is seen in what their hard-earned money is spent on. A client has her hair braided in a Cape Town hair salon before the Covid-19 crisis. Your day-to-day responsibilities will include overseeing operations, making sure customer service is a top priority, making financial decisions, checking salon product and retail product inventory, handling personnel matters, hiring new staff, and assessing employee performance. Consider joining the South African Association of Health and Skincare Professionals SAAHSP offers a number of benefits to members, the most important being credibility and professionalism. – If you are starting out at home, you will need a basin set, a chair and a mirror. At the very least, you should offer haircuts and styling, basic perms, straightening treatments and highlighting. In that case, it may be possible to work with a draftsperson to draw up plans for the spa and then hire someone to build the space for you. The lighting must be good. E: info@smesouthafrica.co.za – Sometimes specials, like bring a friend along for a free service, is not a great idea because you can lose money. – If you are a novice, attend courses to get to know your products well. I work with a wonderful team bringing you styles & colors beyond imagination. Carlton Hair offers our full-time students the opportunity to do their workplace practical experience in one of our prestigious salons located in major shopping centres across South Africa. Since the dawn of the new millennium, the stock market has been in a freefall and the economy has been in the doldrums. Barber Shop. Even day spas are open on Sundays, since this may be the only time during the week that a busy career mom can get away for some personal pampering. Although technically it’s an aesthetic service, nail and foot care is often offered in hair salons. Its also link its members with preferred services providers mentor its members. Training generally includes the styling of both men and womens’ hair and all that is involved in running a salon. The salon is ideally located with a strong clientele and has potential to reach greater heights with the new owner. Members also receive updated and continual education; regional functions, seminars and workshops; professional support; pricing and costing of treatments; and salary structure advice and more. – National Bargaining Council for the Hairdressing, Cosmetology, Beauty and Skincare Industry “We have a very large Afro section and a much smaller Caucasian sector. SME South Africa did the research to find out what you need to start a business as a hair salon owner. If possible, incorporate a supply room into your spa area. Salons are now open seven days a week and on some public holidays. AHBEASA – Afro Hairdressers & Beauty Employers Association of South Africa (mainly Afro) This professional provides services like manicures, pedicures and acrylic nail application and tipping and must be a qualified beautician. Members also receive updated and continual education; regional functions, seminars and workshops; professional support; pricing and costing of treatments; and salary structure advice and more. But when the economy is slumping, those services may be considered a luxury rather than a necessity. – Giving away free services, rather give away a free product. And while it’s possible to slip in some administrative work while you’re waiting for someone’s perm to process or a late client to arrive, it can be difficult to switch gears and give administrative tasks like balancing the books the full concentration they need. The Afro Hairdressing and Beauty Employers Association of Southern Africa (AHBEASA) offer a learnership management solution to employers seeking to enjoy the benefits of learnerships without involving internal senior staff. – Keep testimonials of the few clients you have, take videos of what you did with them. If not, your training will not be recognised by the industry, you will not be able to do a Board Exam or Trade Test, and your money will have been wasted. – Each stylist needs his or her own chair, counter top, mirror and space. There are no registrations or licenses required to operate a Beauty or Cosmetic Clinic in South Africa. You need to think about how you will obtain sufficient … You can return the favour by referring your clients to the hairdresser. – Don’t waste money on flyers – people throw those away. EOHCB – Employers Organisation for Hair, Cosmetology and Beauty (mainly Caucasian) A: 356 Oak Avenue, Ferndale, 2194 The last part of the pricing equation is profit. “Although we do not have official statistics, it is estimated that we have some 3000 Caucasian hairdressing salons in South Africa and more than 34000 Afro Salons. How is it possible for a service sector like the beauty industry to continue to grow, given the state of the economy? Any retail products you sell should be displayed in the reception area and placed near the cash register for easy access. to the National Bargaining Council formed to achieve peace, stability and standards in the Hairdressing, Cosmetology, Beauty and Skincare Industry in South Africa. The report characterises the hairdressing and beauty industries as having low barriers to entry and high levels of competition. This is a particularly good idea if you intend to continue to work behind the chair, since hairstyling chores alone can take up a lot of your time every day. Occasionally, salons are located in malls, but They’re also sometimes found on the ground floor of office buildings in large metropolitan areas where there is a significant amount of foot traffic during the business day. Take a small ad in the local community newspaper. Lunch hours and Saturdays tend to be the busiest times for salons. Plus a business plan If the local market is driven by a lot of blue-collar, heavy industry jobs, a downturn in the economy could make cash tight and affect your ability to keep customers. SAAHSP Education represents training institutions around the country and offers the national SAAHSP examination. What all this prosperity means to you is that the prospects for people who own personal care businesses are bright. 324 people like this. The same goes for a salon that’s currently in business but is up for sale. 1. On the personnel side, you’ll hire new employees, visit beauty schools on the lookout for hot prospects, conduct performance reviews, mentor young stylists and/or aesthetics technicians with minimal experience, consult with stylists or colourists whose efforts go awry, and mediate when tempers flare between staff members. If you are planning to start a hair salon, this guide will give you the details you need to get started. Are your stylists experienced? Invest most of your money on whatever you can learn.”, According to Bedderson self-motivation is what’s behind her success. Check out our favorites. It’s easier to understand when you know what is going to change after you implement certain beauty salon rules and regulations. For an industry that offers such specialised services, it’s amazing how much information there is in print and in cyberspace about both the hair salon and the day spa industries. During procedures like massage and hydrotherapy, the overhead lights should be turned off and an alternate, softer light source should be turned on to create an atmosphere of relaxation and peace. The best way to determine content is by thinking like a customer and answering the questions you think he or she would have when searching for a new salon or spa. Skin- and body-care spa services include: When determining which of these spa services to offer, it’s important to weigh factors like equipment cost against potential profitability. Luckily, most people still use salon services, even if it’s just for a basic cut, when times are tough, but they may go longer between services. The Hairdressing industry in South Africa is actually divided in to two mainstreams. One way to avoid being caught up a creek without a paddle is to research your target market’s economic base carefully. – Word-of-mouth advertising is powerful. unlock their growth potential. The surrounding area should be attractive, well-lighted and safe.
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