WARNING: This product contains nicotine. One of the leading e-cigarette manufacturer in the world, manufacture & supply wide range atomizers, ecig batteries, mods and accessaries 2 talking about this. In this video we take a look at the Smok X-Priv Kit. The upgrading will take 2 … Passionate about something niche? Write a review Write a review Reviews 216 Write a review. WARNING: This product contains nicotine. Check and make sure there are no impurities or liquid where the firing pin is located. Bought an item and got a replacement, the replaced item as well has a problem. The manufacturer does not send us spare parts for the devices as we cannot do repair work. If there is then please use a Q-tip to gently clean out the area. support@smoktech.com (After Sales) order@smoktech.com (Official Store) marketing@smoktech.com (Promotion) manager@smoktech.com (Wholesale) HQ: 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China We do not accept international warranties. How to get in contact with SMOK about warranty problems directly? It's a bit low. How to Choose the Best Www.Smoktech/Support (with Price and Reviews) Although most Www.Smoktech/Support are similar, there are several differences worth noting. Brands Tag Cloud . If your item is covered under warranty, return shipping will be provided at no charge. The warranty on a replacement item is either the remainder of your original six months or an additional 30 days, whichever is longer. If this is still occurring, then please reach out to our warranty department if the device was bought within the last 6 months and submit a warranty claim. Had an issue with a replacement being sent to me and I quote they replied with “No idea about this situation” when my replacement was lost in transit. If your item is not covered under warranty, you will be responsible for any costs associated with return shipping. ATTENTION: Please do not send in any accessories, tanks, batteries or other items with your device. There is a problem with the screen on my device. Support takes forever to answer you. My tank is leaking, is this covered under warranty? Explore full details! There are some simple troubleshooting tips for this issue that are listed below. Cart Community Support. You have to hold the fire button before STEP5. Hope you understand. If you have any questions or are unsure whether your item is covered under warranty, please contact Madvapes at (704) 696-8900.SMOK offers a quality guarantee period of SIX months from date of purchase […] I have to hold it in place for every drag and it falls on the floor every time I … In order to get your replacement as soon as possible, we suggest you contact our EU Customer Service Center directly. When charging an internal battery device, you would need to use a low amp charging adapter (0.5 -1.0 amp). Manually grind your favorite herbs in the grind chamber by simply inserting your herbs and twisting back and forth. for. New Smok G-PRIV Mod Firmware V1.7 is coming out .Improved with optimized operation system. Madvapes will not be liable for missing items. Pastebin.com is the number one paste tool since 2002. This product is intended to be used with e-liquid products containing nicotine. www.smoktech.com. Please ensure that the coil has been inserted properly. What do I need to return when I ship in the device? Ensure that the seals are in their proper place and not damaged. you can buy the fashion and intelligent starter kits, vape mods, tank, replacement coils and accessories from them. Madvapes reserves the right to deny any warranty service. Read the article to learn more details. Please ensure that your device is within warranty prior to shipping your item. Reddit has thousands of vibrant communities with people that share your interests. Are the replacements that you send out refurbished? Can I get my device repaired if it is outside of the warranty? Allowing the coil time to soak up the liquid would be essential to not just burning out the cotton as soon as you change the coil. Do not leave the battery on the charger overnight or for an excessive amount of time after the battery has finished charging, as this will wear out the lifespan of the battery. When the device is done charging, you would then unplug the device. You may also visit one of our participating locations for replacement. Write a review. The USB port on those devices is made for firmware updates. http://www.smoktech.com/support/ http://www.smoktech.com/support/ 3) Close the cap carefully and firmly. We kindly remind you that one device with its unique anti fake code only warranty for one time, no matter you get service from shops, email of SMOK or online warranty claim. AUTHORIZED TO BE BUNDLED FOR SALE WITH E-LIQUID. Please take out the batteries (if it is replaceable) and let it cool for 15 minutes. How long will it take to get a replacement device? If your device requires external batteries, please ensure that the batteries were inserted the proper direction. Try changing the coil, sometimes it is possible to a defective coil to be the cause of your leaking. If your device is covered under warranty, we provide your new device’s postage back to you. Nicotine is an addictive chemical. E-mail: support elabinfo.com elabinfo.com The manufacturer also does not cover consumable products such as coils, pods, and tanks. further. Once you get there, scroll down to where it says, “IN WARRANTY RMA PROCEDURE:” then directly below that, locate the, From the day that we receive your device, it generally takes 3-5 business days to send the replacement. Press the fire button 5 times in a rapid succession within 2 seconds to power on the device. domain. In the online form section where it asks for a description of what is going on with the device, you would state that there are multiple devices and what is wrong with each device. Please take off the tank and click the fire button, and then place that tank back on, click “n” or “no” when it asks, “is it a new coil”. Don't wait! Please note that this will be longer for devices that we do not have in stock. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. IE. Please check and make sure that the battery is charged. support@smoktech.com (After Sales) order@smoktech.com (Official Store) marketing@smoktech.com (Promotion) manager@smoktech.com (Wholesale) HQ: 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China Only for adults, MINORS are prohibited from buying e-cigarette. HQ: 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China. SMOK has the after-sales system on our website. Please try changing the coil/pod. However, if you get your coils/pods/tanks from Alohma Vapor Superstore, Kure Vaporium, Madvapes, Maxx Electronic Cigarettes, and Select-A-Vapor, we do have a two week You’ll Love It guarantee. Smok nord unusable Bought a smok nord. The anti fake code has been recorded on the system when the defective got warranty from us. If the mod can be turned on but there is nothing on the screen or there are small lines throughout the screen. SmokTech’s warranty covers any manufacturing defects in the battery portion of their devices within six months of purchase. The contact information is as below: Contact Number: +36 1 7801288 (EU) Service Time: 9am~4pm Monday~Friday (Hungary Time) Contact Email: support.eu@smoktech.com. If you open an after-sale claim the picture of receipt + serial label is needed. SMOK SERVICE If you have any questions, please visit https://www.smoktech.com/support Support@smoktech.com SMOKO Download IVPS Tour APP Share experiences with the worldwide Vapor Fans SMOK ALPHA Support Website Support Email a. a You Tube DISTRIBUTOR INFO: NEW REFILLABLE POD NORD COIL COMPATI KIT, BLE www.smoktech.com smok tech & smok show … Nicotine is an addictive chemical. If this issue keeps occurring and the device was purchased within the 6 month warranty time frame then please reach out to the warranty center and file a warranty claim. Please contact SMOK for assistance if you are located outside of the US. If your device has adjustable wattage, please ensure that the wattage is set appropriately for the coil that you have in the tank/pod. The domain smoktech.com uses a Commercial suffix and it's server(s) are located in US with the IP number 47.89.240.236 and it is a .com. If your E-Liquid is on the thinner side of things, we would recommend a thicker or High VG E-Liquid. support@smoktech.com (After Sales) order@smoktech.com (Official Store) marketing@smoktech.com (Promotion) manager@smoktech.com (Wholesale) HQ: 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China When sending in your device for warranty, all you need to send is your device’s bottom/battery portion and your warranty claim number. If your device has adjustable wattage, making sure that your wattage is set appropriately for the coil would be helpful. All the products that we receive come new directly from the manufacturer. Here are nine criteria to consider when choosing an Www.Smoktech/Support: (1) Www.Smoktech/Support Price and Reviews How do I get an update on my warranty claim? There is a burnt taste in my mouth when I vape. The warranty does not cover any lost or stolen items, dropped devices, water damage, or any other form of damage caused by the consumer. New SmokTech G-PRIV V1.7 Firmware Update. 3. Terrible customer support and no quality on the products. support@smoktech.com (After Sales) order@smoktech.com (Official Store) marketing@smoktech.com (Promotion) manager@smoktech.com (Wholesale) HQ: 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China Can you help me with my order through Smoktech.com? Get Tech Support … SmokTech. It will take 4-6 weeks for our warranty center to process and send you new products, if you still have a question, please read the full article. Atomizers, tanks, drip tips, pod and e-liquid are not covered under warranty. WE ARE NOT RESPONSIBLE FOR ANY UNAUTHORIZED BUNDLED PRODUCTS. Close the cap carefully and firmly, then let the tank/pod sit for 10-15 minutes to allow the cotton to become fully saturated in the e-liquid before using it. The 1'' wide cylinder creates adequate room for any type of herb to be ground to a fine, medium-fluffy consistency. Do I have to submit multiple claims if I have more than one defective device? Otherwise, please leave and close this page immediately! This means that there is a short circuit somewhere. Tanks, along with other consumable products, are not covered by the manufactures warranty. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. To contact SmokTech about your order, you would need to reach out to them via their email: Warranties do not start over when you receive your replacement device. Please take out the batteries before connecting the mod with your computer. You do not have to submit a new claim online for every device you have if you plan to send them all in at the same time. Do I have to register my device for the warranty? If this issue is to occur then please reach out to our warranty department if the device was bought within the last 6 months and submit a warranty claim. If you placed your order directly though the manufacturer, we do not have access to those orders or any order information. Smoktech is one of the great vape company and manufacturer, they design and produce the great vaping products. We can swap out the defective device with a new one if the item is covered under warranty. Smoktech Gimlet Coil head replacement - 2.5ohm - 5 pack. Important Safety Information and Warnings. Sold Over 3 million sets Around The World, The Limited Edition - Prismatic is coming. If you do not love what you get from us in the first two weeks, just let us know, and we will help you find something that you will absolutely love. If we encounter an issue while processing your claim, you will receive and email to help us resolve the issue. How to start a warranty claim without the purchase proof. No we cannot. Read more warranty details! Please note that for all devices that require external batteries, those batteries need to be charged externally in an external bay battery charger. For internal battery devices, please check the adapter and outlet that you are using to ensure those are not faulted. Waste of money. SMOKTech, or SMOK, is the flagship brand of Shenzhen IVPS Technology Corporation Ltd. One of the oldest and most prolific companies in vaping, SMOK has been known for pushing the envelope and setting trends throughout its existence. Make sure the coil is interested properly into the tank/pod. When you start a warranty claim, you may have lost your receipt for some reason, then there is another way to define the warranty period. Fill the tank/pod while paying careful attention, not get any e-liquid down the central airflow tube. Al. Do you sell parts or know where I can get parts so that I can fix my device? If the item is not covered under warranty you are responsible for the postage of the out of warranty device back to you. SMOK offers a quality guarantee period of SIX months from date of purchase (‘Warranty Period’). Make sure that the coil is inserted properly into the tank/pod. SmokTechs warranty does not cover coils, pods, or tanks. 2. ⓘ smoktech.com's text/code ratio is 4.99%. Alternatively, find out what’s trending across all of Reddit on r/popular. We wouldn’t provide repeated service for the defectives which has been warranty. Replace atomizer core: Firstly, s crew off the drip tip, top cap and glass tube; then screw the atomizer core off the base p art, and replace with a new one. We do not handle the exchange of any currency, such as a refund or a coupon to purchase a new device. Several quick and convenient ways to get in touch with Allstate. As it is against the FDA’s regulations to do any repair work to vaping devices, we do not have the ability to repair any products. Then please reach out to our warranty department if the device was bought within the last 6 months and submit a warranty claim. Please try your tank/pod on another mod and try a different tank/pod on your mod to check to see if the issue is with your mod or the tank/pod. 1. For any device that requires external batteries, it is recommended to use an external bay battery charger to charge your batteries. Reserved. Here is an example of GX2/4. AnyVape Aspire Beautiful CeCig DiscountVapers DiscountVapers.com DV EFest ehPro ELeaf GreenSound Hongwei Innokin JoyeTech Kanger KSD MjTech Rainbow SmokTech Sony Trueman Vision Youde YoungJune. The world's most popular vapor brand. Authorized SmokTech Warranty Center Authorized SMOKTech Service Provider Welcome Please follow this procedure once you have attempted to service your item where it was initially purchased. Breazy stock SMOK's top products, including Smok Mags, Smok Nord, mods, replacement parts, and starter kits. Smoktech Nepal - Your Vaping & E-cigarettes Specialist For items that we do not have in stock, it typically takes around 2-4 weeks. At this time we are not servicing any items that are out of warranty. Forms of documentation that we accept as proof of purchase are the original receipt, an online email order confirmation, your bank statement showing the specific transaction, or even a reprinted receipt from your store. Leader in homesourced customer support solutions with a secure, proprietary omnichannel platform & tools and a global network of home-based agents. Filter by: Filter by: Reset filters. If this is occurring when you change the coil, then please be sure that you are letting the coils prime for 10-15 minutes before you use the device. SMOK® provides an alternative to traditional tobacco cigarette Copyright © 2021 HONG KONG IVPS INTERNATIONAL LIMITED All Rights Does my warranty start over when I get my replacement? Consider raising it by adding more text content of value for your visitors, or keeping your code clean. Does SmokTech's Warranty cover tanks/coils/pods? We have several departments to take their own roles, so if you want to get more efficient service from SMOK, We suggest you read full guides now! Add To Cart. Use your 4 boxes to check the authentication now! After you log in you can click the following link for online RMA application. 0.00 Cart $ 0.00 Cart 0.00 Cart × × Terrible customer service. Please make sure that the screws are tight on the tank if you use the RBA coil on your mod. If the device has a manufacturing defect and was purchased within the last six months, you can fill out a warranty claim so that we can get it swapped with a new one for you. Reddit gives you the best of the internet in one place. PenSimple is a revolutionary herb grinder and portable storage vault that makes your ground herbs accessible at the push of a button. The warranty center is not liable for any missing items. We are here to help! When you vape for a long time, you might feel it is overheated that you cannot even touch it. Please sign in your account on the website first, then click your user name, enter the account manage page. You have to make sure that your age is 21 or older, then you can browse this website Read more! Smoktech is one of the famous brands of electronic cigarettes, which is professional in researching,manufacturing electronic cigarettes.smoktech was founed in 2010,ans smok taken innovation as the core value and focused on providing excellent smoking experience for users. Provided by Alexa ranking, smoktech.com has ranked 24423rd in United States and 58,776 on the world.smoktech.com reaches roughly 54,510 users per day and delivers about 1,635,311 users each month. You can also browse the topics below to find what you are looking You may have seen the 4 boxes on the SMOK website under Product verification. You can also visit an Alohma Vapor Superstore, Kure Vaporium, Madvapes, Maxx Electronic Cigarettes, and Select-A-Vapor locations to get immediate help with your warranty replacement. You can find a store near you by using our. Instruction of how to scrap a vape mod. There isn't an atomizer error message displaying. Filter by: Filter by: Bruna Loiola 1 review. How to track your warranty item which sent to the USA warranty center? Please check the warranty prior to shipping. How to create an address in the after-sale system? All SmokTech products have a six-month warranty unless otherwise stated in the packaging. Press the fire button 3 times in a raid succession within 2 seconds. You are responsible for the cost of shipping your item to Madvapes. Every SMOK vape is with a 6-month warranty since the purchase date. store ... 3PCS Authentic Smoktech SMOK TFV16 Lite Replacement Dual Mesh Coil Head 0.15ohm (60-90W) $15.24 3-pk. Feel free to contact us. Try using a separate tank/pod on the device. You are responsible for providing the postage to send the defective device to us here at the warranty center. The coil/pod in your device does need to be changed typically every week or 2 depending on how much you use your device. For out of stock items, please allow 3-4 weeks for processing. What is covered under SmokTech's Warranty? To receive an update on your warranty claim you can use the live chat option on our website or call our guest services line at (704)-696-8900. Any refund would have to be done through the store where the device was purchased. WARNING: This product contains nicotine.
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