Verdict: Discover how easy it is to create user guides, knowledge bases, help sites, manuals and wikis with this service! We used it mainly for our customer … Here’s How to Integrate ProProfs Knowledge Base with Help Desk. Configure and test Azure AD SSO with ProProfs Knowledge Base using a test user called B.Simon. For example, ProProfs offers free versions of its help desk and live chat software, which can be bundled with the free knowledge base software for an integrated customer service package. This is also hidden from the users. Google Analytics, Google Fonts, Jira, Zendesk, and Disqus are some of the popular tools that integrate with ProProfs Knowledge Base. ProProfs Knowledge Base software is designed for small-sized businesses, as well as large enterprises, operating across a spectrum of industries. Name: Enter the tooltip name that will be used to recognize the tooltip. USE FOR FREE. It’s the perfect tool for managing business knowledge both for internal and external audience i.e., employees and customers, respectively. Select ProProfs Knowledge Base from results panel and then add the app. | ProProfs Knowledge Base Software bring different teams together to create and share knowledge on a central platform. Yes, with the integration of Live Chat and Help Desk, you will not miss a single customer query. There are more than 25 alternatives to ProProfs Knowledge Base for a variety of platforms, including the Web, SaaS, Windows, Android … As a freelance technical writer I had a requirement to create a project for a client and used ProProfs as it gives 20 pages for free. Step 1: On your ProProfs Knowledge Base dashboard, go to + Add New >> Tooltip. Some of the top features and benefits of the software include: ProProfs Knowledge Base is an online knowledge management tool intended to help trainers, human resource professionals, and the company’s top management sector oversee and deploy employee and knowledge. The company behind this service offers users several ways to access information from the database. Tettra. About ProProfs Knowledge Base. Benefits of ProProfs Knowledge Base Integration with Live Chat Reduce tickets by up to 80% Reduce support tickets by up to 80% with ProProfs Knowledge Base. Can I provide chat support within Help Desk? It’s the perfect tool for managing business knowledge both for internal and external audience i.e., employees and customers, respectively. ProProfs Knowledge Base Software is a powerful online tool, using which businesses can centrally access and manage organizational and employees knowledge. Learn how ProProfs Knowledge Base can help your business. ProProfs helps companies become more productive by centralizing access to all files, documents and how-to articles across multiple devices and platforms. Use Azure AD to manage user access and enable single sign-on with ProProfs Knowledge Base. Picking one knowledge base platform gets really tough, as scores of such tools are available on the market today. Requires an existing ProProfs Knowledge Base subscription. It can … ProProfs Knowledge Base is the easiest way to create an information management system to serve your customers better with a F.A.Q section and help retain employee knowledge. Verdict: The ProProfs Knowledge Base is based on a content database service. Provide Instant Answers to Customer Queries Help your site visitors to … Wait a few seconds while the app is added to your tenant. This is based on user satisfaction (87/100), press buzz (56/100), recent user trends (rising), and other relevant information on ProProfs Knowledge Base gathered from around the web. Step 2: Enter the required details. Bitrix24. The software provides a highly searchable and centrally managed knowledge base that supports all kinds of files and … What Is ProProfs Knowledge Base? Pretty easy to use knowledge base tool with a lot of features. As a freelance technical writer I had a requirement to create a project for a client and used ProProfs as it gives 20 pages for free. These integrations allow businesses to extend the functionality and capabilities of ProProfs Knowledge Base. ProProfs Knowledge Base software. ProProfs Knowledge Base. ProProfs Knowledge Base. ProProfs Knowledge Base integrates with more than 100 third-party CRMs, chat tools, and help desk solutions. Inkling Knowledge. I usually use authoring tool Madcap for documentation but I required a SaaS platform for this project. Pretty easy to use knowledge base tool with a lot of features. ProProfs Knowledge Base. Join our community and share your wisdom by answering Knowledge Base … The free version of ProProfs Knowledge Base comes with unlimited knowledge bases, … ProProfs Knowledge Base is ideal for businesses that want to improve their customer support process, make agents more knowledgeable and productive, induct new employees, or manage their internal business knowledge. ProProfs Knowledge Base scored 89/100 in the Knowledge Management category. Knowledge Owl. Here you can compare ProProfs Knowledge Base and XeroChat and see their capabilities compared contrastively to help you select which one is the more effective product. Custom ID: This is automatically generated. About ProProfs Knowledge Base ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. AlternativeTo is a free service that helps you find better alternatives to the products you love and hate. Document360 Here’s a list of a few best knowledge base tools, that in my knowledge, work reasonably well, as compared to others. ProProfs Knowledge Base Alternatives. About ProProfs Knowledge Base. It doesn’t require any coding knowledge and different teams were able to participate in … ProProfs Knowledge Base Software is used by businesses of all sizes to build an online knowledge platform in the form of a knowledge base, FAQs, manuals, documentation, guides, online wikis and more. ProProfs Knowledge Base is described as 'is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets' and is an app in the Business & Commerce category. Examples include Salesforce, Google Analytics, Olark, and Freshdesk. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. Knowledge Base Software - Create online FAQs, user manuals, documentation & more. ProProfs Knowledge Base software helps you create online documentation, manuals, user guides, FAQs, and more. The company behind this service offers users several ways to access information from the database. ProProfs Knowledge Base is a powerful tool that’s noted for its unique features, smart settings, and robust integrations. Create online FAQs, user manuals, documentation & more. ProProfs is an online knowledge-base software which can be essential for a company that is looking to maximize the use of its organization’s collective knowledge and experiences in order to improve it’s customer service and FAQ accessibility. * Enterprise Single Sign-On - Azure Active Directory supports rich enterprise-class single sign-on with ProProfs Knowledge Base out of the box. Overview Presentation. What Is ProProfs Knowledge Base? I usually use authoring tool Madcap for documentation but I required a SaaS platform for this project. ProProfs Knowledge Base will become your first assistant in all fields of knowledge management. ProProfs Knowledge Base software helps you create online documentation, manuals, user guides, FAQs, and more. Get delightful customers by responding to … Ask just about any Knowledge Base question to be answered by millions of our community from across the world. ProProfs Knowledge Base | 29 followers on LinkedIn. Description: This is used to describe the tooltip content. About ProProfs Knowledge Base. ProProfs Help Desk ticketing system comes with ProProfs Live Chat, Knowledge Base, and Survey Maker built-in. But you can enter your own. Configure and test Azure AD SSO for ProProfs Knowledge Base. Offer a help center to provide your customers with 24x7, anytime, anywhere self-help, and reduce tickets by up to 80%. ProProfs Knowledge Base software is designed for small-sized businesses, as well as large enterprises, operating across a spectrum of industries. ProProfs Knowledge Base is a powerful online knowledge management solution designed to enable HR professionals, trainers and top management of a company to effectively manage and dispense employee and organizational knowledge. Here's a list of all 10 tools that integrate with ProProfs Knowledge Base. ProProfs Knowledge Base Software is used by businesses of all sizes to build an online knowledge platform in the form of a knowledge base, FAQs, manuals, documentation, guides, online wikis and more. ProProfs Knowledge Base is sometimes referred to as ProProfs KnowledgeBase, HelpIQ. ProProfs Knowledge Base software is a powerful tool for businesses to create an online FAQ and instantly share knowledge with employees and customers. The knowledgebase software also helps organizations to create an online FAQ to share relevant information with their customers by uploading files, documents, videos and more. ProProfs Knowledgebase includes an array of tools, so you can provide better help for your customers, including wiki software, online documentation, call centre software, self-service help centre and knowledge management software. The tool is of immense help when it comes to creating an online knowledge base, documentation, manuals, help sites, FAQs, and more. Zendesk Guide. Define roles and permissions for your team members to control who can access. ProProfs Knowledge Base's features are simple yet powerful. (0 Reviews) Visit Website. Our team got familiar with the tool in no time. This is hidden from the users.